Grace Lee
Receptionist
Profile
Professional receptionist with 4 years of experience in corporate and medical offices. Greet 80+ visitors daily, manage multi-line phones and keep schedules running smoothly. Calm, organized and customer-focused.
Experience
Receptionist
Liberty Law Group · Philadelphia, PA
2022 – Present
- Greet and check in 80+ clients and visitors per day
- Manage a 12-line phone system and route calls to 30 staff
- Schedule meetings and conference rooms for the whole office
- Reduced missed appointments by 25% with reminder calls
Front Desk Coordinator
Center City Clinic · Philadelphia, PA
2020 – 2022
- Registered patients and verified insurance
- Handled payments and billing questions
- Maintained a clean, welcoming waiting area
Education
Associate Degree, Business Administration
Community College of Philadelphia · Philadelphia, PA
2018 – 2020
Skills
Languages
EnglishNative
SpanishIntermediate